Refund Policy
Aakhri update: 16 September, 2026
Jawab AI ek subscription software service hai jo Muhammad Ammar Hanif chalate hain. Ye policy batati hai ke hamare payment partner (Rapid Gateway — cards, JazzCash, Easypaisa, bank transfer, Raast) se kiya gaya payment kab refund hota hai.
Free Trial
Har naye business ko 7 din ka free trial milta hai, koi payment nahi liya jata. Aap subscribe karne se pehle Jawab AI ko poori tarah test kar sakte hain.
Subscription payments
Subscription fee (Starter, Growth, ya Pro plan) mahine ke shuru mein advance mein bill hoti hai.
Ek dafa billing cycle shuru hone ke baad, us mahine ki fee non-refundable hai (jab tak law require na kare).
Kab refund milta hai
Agar aap se ghalti se charge liya gaya — duplicate charge, cancel karne ke baad bhi charge, ya hamari taraf se koi verified technical masla jis ki wajah se service istemal nahi ho saki — hum case review karke original payment method par 7 business din ke andar poora ya adha refund kar denge.
Refund kaise mangain
Hamein WhatsApp par message karein (+92 340 1571777) ya Contact page par di gayi details istemal karein, apna registered business ka naam aur payment ki date/amount bata kar.
Subscription cancel karna
Aap kabhi bhi Settings se cancel kar sakte hain. Cancel karne se aage ki billing ruk jati hai — aapka current paid period apni end date tak chalta rehta hai, uske baad dobara charge nahi hoga.